Frequently Asked Questions

Delivery time depends on the destination of your order. Please note that unforeseen circumstances such as weather delays or problems with the carrier are not in our control and may affect the delivery time.

You have the right to return any product purchased from Madora Clothings Melbourne within 30 days from the delivery date. The product must be unused, in original packaging and in the same condition as when you received it.

You can track your order through our website using the tracking number provided in your shipping confirmation email. Visit our Track Your Order page for real-time updates.

You can email us at info@madoraclothings.com where our customer service team will be happy to help you with whatever you need!

Our prices are displayed tax-free in AU Dollars, and you may be responsible for duties and taxes once your order arrives at its destination. These fees are determined by your local customs office and are not covered by us.

Please contact us directly at info@madoraclothings.com for return instructions.

Please contact us immediately with your order number, photographs of the item(s), and all related references. We will resolve your issue promptly.

Please contact us immediately with your order number, photographs of the item(s), and all related references. We will resolve your issue promptly.

Refunds are credited back to your original form of payment within 7-10 business days after we receive the returned item or cancellation notice. Contact your bank or card issuer for more details if the refund is delayed.

Have you any question? We're ready to help.